by Jana Kemp | Aug 16, 2021 | Blog
Sometimes it is better to say nothing. Other times it is fitting to say: “no comment.” Still other times, it is helpful to tell ourselves or someone else to “say nothing” and then, say not a word. Silence is the better part of valor is an age old saying. Sometimes...
by Jana Kemp | Aug 10, 2021 | Blog
Observations lead to recognition, problem solving, and innovation. Without observations, everything remains status quo, run of the mill, ordinary, and may lead to boredom and danger. To observe – to become aware of what is going on around you each day. To notice...
by Jana Kemp | Aug 2, 2021 | Blog
A slot canyon is formed when water works its way deep into basalt or sandstone and creates a deep, narrow canyon; one that is more narrow than it is deep. These slot canyons can be treacherous, especially in the event of a flash flood. People have died in slot canyons...
by Jana Kemp | Jul 27, 2021 | Blog
Every business has a founding story, an evolution story, and a where-are-we-now story. Every product has these stories too. What stories are you telling at work? Consider whether the stories are helping or hurting your business success. One company’s employee’s shared...
by Jana Kemp | Jul 22, 2021 | Blog
Individual words can carry many meanings or be included in phrases that create new meanings. When capturing language for internal teams and action, a set of words might be used that only makes sense internally, can only be understood by people in your industry, or can...
by Jana Kemp | Jul 14, 2021 | Blog
Shipping is a purchasing consideration – for customers and for businesses. Shipping costs were a consumer consideration before COVID. Now, free shipping is the expectation. Yet, packaging and shipping products costs every shipper money. Which makes shipping a business...
by Jana Kemp | Jul 6, 2021 | Blog
Fraud. Customers do it. Businesses do it to vendors and customers. Hackers, cheaters, and thieves do it to individuals and to businesses. Stolen account numbers. Stolen identities. Stolen goods from a front porch. Misrepresented specification fulfillment. The list of...
