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Workplace: Follow

Follow the directions. Follow someone’s lead. Follow along to learn and understand. Each day we follow. We may lead too, yet we follow in some way every day. Today is about the reflections: What are you following today? Who are you following? Is it working?...

Workplace: Being at the Top

Annual surveys determine best places to work, top workplaces, and customer-choice bests in our communities. Consider what the results would be if your employees were asked about: alignment; coaching received; connection and feeling appreciated; engagement for...

Workplace: Help or Hurt

Stop. Take a look around. What’s the sound of your workplace? Does your workplace help or hurt employees? Help or hurt customers? Recent customer experiences raise this question of helping or hurting. Several payers share billing and payment information electronically...

Workplace: Tutorials

A tutorial is the meeting of a subject matter expert with one or a few others for the purpose of discussing further a topic of study. Typically, more than one meeting/session occurs. DIY (do-it-yourself) and tutorial videos abound. From company websites to YouTube to...

Workplace: Use it or Lose it

“Use it or Lose it” can be applied to a variety of life situations. From muscle use to vacation days, use it or lose it applies. Some companies allow vacation day accrual, some don’t. Some organizations allow employees to donate their vacation days to others who may...

Workplace: Silence

Silence. Some of us prefer to work in a silent environment so that we can concentrate and accomplish more in less time. For others, silence is overwhelming and background noise or music is a motivating force for work accomplishment. Silence. Used as a protective...