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Workplace: Hiatus

“Hiatus” means to take or create “a pause or gap in a sequence, series, or process.” The worldwide effects of COVID have forced hiatus experiences in all walks of life, all career areas, and even areas of innovation and creativity. Sometimes...

Workplace: Fly

Fly. To fly – lift off the ground, be in the air, and move. Fly – that is snappy dressing going on there! Fly: Be a fly on the wall to listen in on conversations without being seen as a listener. Flywheel: a mechanical device that can conserve momentum to...

Workplace: Elevator or Stairs

Take the elevator or the stairs? That is a reasonable workplace question. The elevator may or may not be faster, depending on the number of floors you are moving between. Elevator rides can be great for networking – unless your building culture is to never speak...

Workplace: Follow

Follow the directions. Follow someone’s lead. Follow along to learn and understand. Each day we follow. We may lead too, yet we follow in some way every day. Today is about the reflections: What are you following today? Who are you following? Is it working?...

Workplace: Being at the Top

Annual surveys determine best places to work, top workplaces, and customer-choice bests in our communities. Consider what the results would be if your employees were asked about: alignment; coaching received; connection and feeling appreciated; engagement for...

Workplace: Help or Hurt

Stop. Take a look around. What’s the sound of your workplace? Does your workplace help or hurt employees? Help or hurt customers? Recent customer experiences raise this question of helping or hurting. Several payers share billing and payment information electronically...