February 2002 – Palm Springs, CA
Work Productivity Via The "Mails"
by Jana M Kemp
The United States Postal Service was our only "mail" option
until 15 years ago. For the last decade and a half, in the name
of productivity, we've been hit with more mail than at any time
in history: e-mail, voicemail, and hard copy mail in the see-it,
touch-it world of paper.
Here's why it doesn't feel like we're being more productive. First,
the volume of e-mail, voicemail, and mail that we get goes up every
week. Most of the e-mail and mail is junk, whining, joke-telling,
or cover-yourself-writing. So we spend time weeding out the garbage
in order to find the work-to-do items in the stack or on the screen.
The third reason we feel overwhelmed by the "mails" is
that even the important items are so ineffectively written or messaged
that we're not certain what needs to be done. A final reason is
that e-mail and voicemail have taken on airs of false urgency.
Here's what I mean. E-mail and voicemail comes to our inboxes and
gets treated as a handle-me-now emergency. The fact is that most
mail, even the mail marked urgent or priority, really isn't an
emergency.
Here are some solutions for using "mail" more productively.
1. Consider what action you want someone to take
as a result of hearing or reading your mail.
2. State clearly in your message what you are asking
for and when you need a response.
3. E-mail tips: Use the subject line to communicate
what you want. Include in the body of the message what you want
or need and when you expect a response. Include how you want the
response - e-mail, voicemail, in hard copy form, in a report or
presentation format. Keep the message focused on one topic. And
make sure that the person you are communicating with actually responds
to e-mail.
4. Voicemail tips: In addition to the tips that apply
to e-mails, be sure to include your telephone number. Even if you
think the person has your number, make it easy for the receiver
of your message to call you back. Use your voicemail greeting to
tell your callers who you are, when you'll return calls, and what
information you want left in the message. Voicemail is meant as
a productivity tool. It is not simply a more expensive pink-message-slip
that begins a game of tag "what do you want" calls.
ACTION ITEMS: Discover how well e-mail and voicemail are being
used in your organization. Consider standardizing voicemail greetings
and how often they should be changed. Model and encourage timely
and effective "mail" production and use.
BYLINE: Jana Kemp is a catalyst for action through new perspectives
and expert meeting facilitation that add to your bottom line. Reach
her at jana@janakemp.com or 800-701-9447.
Inscape Publishing Recognizes Kemp for 9th Year
Inscape Publishing has recognized Meeting & Management Essentials’ founder
Jana M. Kemp for the ninth consecutive year for her top sales achievements.
Publisher of the Personal Profile System, Time Mastery Profile
and dozens of other training resources, Inscape Publishing held
its annual sales recognition event in Palm Springs California.
U.S. and international distributors were recognized. Only three
percent of distributors are recognized for annual wholesale purchases
over $30,000. Kemp is among the company’s three percent of
top sales achievers due to her product knowledge, content support
and sales of materials.
# # #
January 2002 – Missoula, MT
Montana Landscape and Nursery Association Delighted
with Kemp
Snow kept Jana Kemp from arriving for the 2001 Montana Landscape
and Nursery Association’s annual conference. The 2002 Conference
attendees report that it was worth the wait. Kemp’s presentations
were on Time and Priority Management and Working with Difficult
People. With over half of the conference attendees in the room
(120 in the session), standing room only and Kemp’s high-energy
presentation kept attention during the presentation. Kemp’s
facilitation skills sparkled when during the Difficult People presentation
the lights in the hotel facility went out. She kept cool and directed
attendees through the steps of exiting the building without losing
a beat. Fortunately, the power-outage was only a temporary distraction
and the session finished on time.
# # #
December 2001 – Washington, D.C.
HSMAI invites Kemp to Return
After a successful presentation on Powerful Meeting Content to
the Hospitality Sales Managers Association International (HSMAI)
annual international Conference in Washington D.C., September 2001,
Jana Kemp was invited to present the session again at the regional
conferences in Chicago and San Francisco in 2002. Look for her
in a city near you.
# # #
November 2001 – Boise, Idaho
Kemp Presents to Russian Grocers
Caldwell Idaho Optimist Club members hosted a delegation of fifteen
Russian Grocers in order to share American business and grocery
practices. Meeting & Management Essentials founder Jana M.
Kemp was one of the half-day presenters to the group. Working with
the delegation’s facilitator and interpreter, Kemp delivered
a session focused on time management, meeting management and communication
skills. Acclaimed for her presentation, Kemp has been invited to
Russia to further present business training.
# # #
October 2001 – Savannah, Georgia
National Rural Electric Cooperative Invites Kemp
to Return
Returning for a second time to the annual National Rural Electric
Cooperative’s Executive Assistant’s Conference, Jana
Kemp delivered two sessions on Meeting Management skills. Favorable
reviews keep her on the repeat-presenter roster for this conference.
# # #
June 2001
Kemp becomes columnist for another paper
Now writing for the Idaho Business Review every other week, Jana
Kemp is busily contributing to workplace success with her column
Lessons Learned. This column is an outgrowth of her 40 under 40
recognition (see next press release) in March of this year. Kemp
continues into her third year writing business columns for the
Idaho Press Tribune and into the third year of hosting live business-radio
programs every Saturday morning on KBOI (670am) in Boise.
# # #
March 2001
Kemp recognized as one of Idaho’s 40 under 40
Annually the Idaho Business Review recognizes 40 business people
under the age of 40. This year, Meeting & Management Essentials
founder Jana M. Kemp was one of the enterprising business people
given recognition. During a celebratory luncheon, Kemp was recognized
for her business success and for her continuous community involvement
and contributions.
# # #
February 2001
Seven Years of Sales Recognition
For the seventh consecutive year, Jana Kemp was recognized by
Inscape Publishing for outstanding sales achievement. Training
materials in English and 40 other languages are available through
Kemp’s company Meeting & Management Essentials. Learning
tools such as the DiSC Personal Profile System, the Time Mastery
Profile and others are available. Call 800-701-9447 or email jana@janakemp.com
for a catalog.
# # #
March 2000
Kemp Recognized at International Learning Conference
Boise, ID - Jana Kemp, founder of Meeting & Management Essentials
was presented a Gold Executive award for outstanding sales achievement
at the 21st annual Carlson International Business Conference hosted
by Carlson Learning Company in Palm Springs California.
Meeting & Management Essentials has been a distributor of
Carlson's materials for seven years, earning sales recognition
each year. The Gold Executive award places Kemp in the top five
percent of Carlson's resellers.
# # #
March 2000
Kemp speaks at Presentations/TRAINING 2000
A repeat speaking invitation brought Jana Kemp to Atlanta for
the Presentations/TRAINING 2000 conference. The annual conference
was attended by thousands of trainers, speakers and presenters
from around the world.
Kemp's High-Tech or High-Touch: What's a Presenter to Choose breakout
session was a part of a conference session roster that included
speakers such as Archbishop Desmond Tutu, Social Anthropologist
Jennifer James, Bob Pike, Richard Chang, Bob Nelson, Michael Gelb
and more.
# # #
September 31, 1999
Kemp Named Integrity Counts 1999 Recipient
Jana M. Kemp and her company Meeting & Management Essentials
have been named one of four recipients of the 1999 Integrity Counts
award by the Better Business Bureau of SW Idaho. Having been selected
from a finalist list of seventeen firms, Kemp was honored at a
banquet on September 30 in Boise. For more information about Meeting & Management
Essentials or about the Integrity Counts award, feel free to contact
Jana Kemp directly.
# # #
September 9, 1999
Momentum show originator and host Jana M. Kemp announces
the completion of 2 1/2 years weeks of shows, a milestone in
business-news-talk programming
Momentum is heard every Saturday from 9:00 a.m. to 10:00 a.m.
on 50K watt station KBOI (670 am) in Boise, Idaho. Business news,
issues, profiles and stories are heard along with regular features
that include:
- Working with the Government: Influencing Policy provided by Greg
Casey, president and CEO of the Business Industry Political Action
Committee of America.
- Kevlar Management: Lessons from law enforcement, the legal field,
and the insurance industry.
- Business Perspectives: stories, profiles and author interviews.
- Celebrating 50 or more Years of Business in Idaho. Business calendars, good reads and more.
# # #
August 1, 1999
Kemp Edits Time Management Guide
Better Meetings for Everyone publisher Jana M. Kemp serves as
one of three time management experts editing Macmillan Reference
USA’s new book, The Unofficial Guide to Managing Time. Watch
for it in bookstores soon.
# # #
July 9, 1999
Meeting & Management Essentials founder nominated for Better
Business Integrity Counts! Award
Jana M. Kemp, founder of Meeting & Management Essentials,
has been nominated for the annual Idaho Better Business Bureau
Integrity Counts! Award. Nominees have business practices and community
involvements that demonstrate a commitment to integrity and ethics.
Nominations were received from customers, suppliers, shareholders,
and employees. The Integrity Counts! Award banquet will be September
30, 1999.
# # #
June 28, 1999
Kemp a finalist for Integrity Award
The Better Business Bureau of southwestern Idaho and eastern Oregon
has announced its annual Integrity Counts! Award nominees. Jana
Kemp, founder of Meeting & Management Essentials, is one of
seventeen finalists for the prestigious and rigorous award.
Each nominee submitted five copies of matching documents that
included narratives about customer, employee, vendor and community
partnerships; customer, vendor and community letters of testimony;
marketing materials; and company policies that ensure integrity
in action.
“Completing the award submission packet helped me realize
just how much Meeting & Management Essentials has contributed
to its clients and community, and how much has been accomplished
in its six years of business,” says Kemp.
# # #
May 11, 1999
"Momentum” Earns Third-place Ratings
Radio talk show “Momentum” on KBOI (670am) in Boise,
Idaho, and hosted by Jana Kemp, achieved third-place in the fall
1998 Arbitron ratings for radio shows. Rated first in talk radio
for the morning timeslot, the third place overall ranking (for
35 to 64 year olds) is impressive given that “Momentum” debuted
last fall.
The brainchild of Jana Kemp, “Momentum” is a business-news-talk
radio show that weekly focuses on the moment-to-moment issues of
managing business life. Topics range from business profiles to
interviews about management and employee issues.
Feature segments include: Venture Business Perspectives, provided
by Venture magazine editor Colleen Birch Maile; Living Your Vision,
provided by Winning Edge owner and business coach Tim Rhodes; and
It’s Our Government – Make it Work contributed by Greg
Casey, president and CEO of the Business and Industry Political
Action Committee of America. Casey joins Jana from Washington,
D.C., to share legislative information and strategies for working
more effectively with government
# # #
Now online... Better Meetings for Everyone.
Get easy to implement tips on how you can improve your meeting,
decision making and time management skills by subscribing
here to Jana Kemp's quarterly e-newsletter. Click
here to subscribe.
|
