Observations lead to recognition, problem solving, and innovation. Without observations, everything remains status quo, run of the mill, ordinary, and may lead to boredom and danger. To observe – to become aware of what is going on around you each day. To notice...
“Speak as though the last person in the last row of this 300-person auditorium is wearing hearing aids and wants to hear every word you are speaking,” said our tour guide trainer at the Betty Crocker Kitchen Tours week of training. While this was a college job...
