Workplace: Stories

The stories we tell customers prompt them to buy our products – or not. The experiences we create for customers will keep them coming back to buy more – or not. Today’s focus is on the stories we tell. Does your company story communicate how you were...
Workplace: Reading clues

Workplace: Reading clues

Overheard: “Do you mean to tell me that you can only tell when someone is struggling when they look you in the face and tell you?” Which reminded me of a workplace situation I experienced in my 20s: I was in great physical pain, at work, and trying to get through the...
Workplace: Reading clues

Workplace: Read

To my pleasant surprise, in the last few weeks, I have heard executives sharing “books I’m reading” titles. Years ago, reading at least one book a month was recommended for any business person who wanted to grow into greater leadership roles. Reports. Project and...